This is a demonstration store. You can purchase products like this from ilandco.
Our Kimono has been lovingly crafted from the softest rayon and has that real luxe loungey vibe! The vibrant authentic blooms lend relaxed energy to this feel-good, look-good piece!
This kimono-inspired cape has been specially designed with a rounded hem that cascade's perfectly around all the right places.
USA SHIPPING CHARGES
Standard Shipping: $15 for orders less than $250
Free shipping on orders over $250
REST OF WORLD SHIPPING CHARGES
Standard Shipping: $25 on all orders
Free Shipping on orders over AUD $250
* For shipment updates please use the tracking link provided or contact your local postal service with your tracking number.
Q. When will my order be shipped?
A. Orders are packed and shipped daily, Monday through to Friday (except public holidays)
Q. How will my order be sent and how long will it take to arrive?
A. International shipments are shipped via Post express which utilizes your local postal service in your country. Estimated delivery after pick up is 5 - 10 working days, depending on your countries postal service.
Q. Which countries do you ship to?
A. We ship to all Countries except - Mexico, South Africa, North Korea, Iran, Syria, Yemen, Guatemala, Portugal & Afghanistan due to unreliable postal services.
Q. I think I made a typo in the address field when I placed my order - what should I do?
A. However you type your address in your order, is exactly how it is labelled.
Also - all shipping addresses are to be written in English without accents marks on letters. If the incorrect address is provided and your order has been shipped, customers will incur a reshipping fee.
Q. I'm ordering something on pre-order together with an in stock item. Will they be shipped separately or together?
A. If you order more than one item and one of those items is on pre-order - everything will be shipped together once the pre-order item arrives. If you want to receive the in stock items right away - please place separate orders.
If you are not entirely satisfied with your purchase, we're here to help. After all, we want you to be happy with your purchase.
We offer 14-day returns on full priced, unworn/as new items only. We do not offer exchange service, rather we refund you for your item so you can repurchase the item of choice.
We are happy to replace, repair or refund due to a manufacturing fault but not normal ‘wear and tear’. Please follow the care instructions on the garment to prolong the life of it.
Please note we do not refund sale items, this includes flash sales or where discount codes have been applied.
Any shipping chargers occurred that is associated with a return are the responsibility of the customer.
Once we have received the item for return, please allow another 4 business days for your return to be processed and refunded.
Our customer service team operates Monday to Friday between 10:00am and 5:00pm.
One of our team members will respond to your email within 24 hours. Any emails sent over the weekend will be answered on the following Monday.
Before you return a product, please make sure that:
The product was purchased in the last 14 days
The product is in its original packaging including any canvas bags or boxes
The product isn't used or damaged
The product is free from perfume smells or makeup marks
The swing tag is still attached and has not been cut or removed
Please contact us before you send the product so that we can provide you with the closest returns processing address: firstname.lastname@example.org
We will ask you to send the product with its original packing to the closest return facility to you. Using a Tracking option for your parcel is strongly recommended.
Pre-orders cannot be cancelled for any reason. A pre-order item is made-to-order and are manufacturing only commences after a customer places an order. However after receiving your finished pre-order item you wish to return it, normal refund policy applies.
The shipping charges on your first initial order are not refundable. Items for return must be shipped back to our store at the customer's expense. We recommend using tracked shipping methods as we are not responsible for lost items.
If you received a damaged product, please notify us immediately for assistance.
Sale items are non-refundable unless otherwise mentioned in the marketing materials.
We doesn't offer exchanges, but rather refunds only so you can repurchase your desired item.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: email@example.com
Please note - We reserve the right to cancel any order at any time.