USA SHIPPING CHARGES
Standard Shipping: $15 for orders less than $250
Free shipping on orders over $250
REST OF WORLD SHIPPING CHARGES
Standard Shipping: $25 on all orders
Free Shipping on orders over AUD $250
* For shipment updates please use the tracking link provided or contact your local postal service with your tracking number.
Q. When will my order be shipped?
A. Orders are packed and shipped daily, Monday through to Friday (except public holidays)
Q. How will my order be sent and how long will it take to arrive?
A. International shipments are shipped via Post express which utilizes your local postal service in your country. Estimated delivery after pick up is 5 - 10 working days, depending on your countries postal service.
Q. Which countries do you ship to?
A. We ship to all Countries except - Mexico, South Africa, North Korea, Iran, Syria, Yemen, Guatemala, Portugal & Afghanistan due to unreliable postal services.
Q. I think I made a typo in the address field when I placed my order - what should I do?
A. However you type your address in your order, is exactly how it is labelled.
Also - all shipping addresses are to be written in English without accents marks on letters. If the incorrect address is provided and your order has been shipped, customers will incur a reshipping fee.
Q. I'm ordering something on pre-order together with an in stock item. Will they be shipped separately or together?
A. If you order more than one item and one of those items is on pre-order - everything will be shipped together once the pre-order item arrives. If you want to receive the in stock items right away - please place separate orders.